At MonPanaNont WELLNESS, we believe that a peaceful environment allows every guest to rest and restore more deeply. The following terms are intended to help maintain a safe, respectful, and comfortable stay for all who share this quiet place. By confirming a reservation or staying with us, guests are kindly asked to observe these guidelines during their time at the resort.
Stay Guidelines
Reservations
Reservations may be made through our website or by contacting our team directly via email or telephone. All reservations are subject to availability and confirmation by MonPanaNont WELLNESS Resort & Spa. For Reset programs or curated stays, an enquiry may be required prior to confirmation to ensure the program is suitable for the guest.
Check-in & Check-out
Check-in: 15:00
Check-out: 12:00
Early check-in or late check-out may be arranged subject to availability and may incur an additional charge.
Payment
A valid credit card is required to guarantee all reservations.
For certain programs or special packages, full or partial prepayment may be required at the time of booking.
Payment may be made by credit card, bank transfer, or other approved methods.
Cancellation Policy
Standard reservations may be cancelled up to 24 hours prior to arrival without charge.
Cancellations made within 24 hours of arrival may incur a charge equivalent to one night’s stay.
For Reset programs or special packages, specific cancellation terms may apply and will be communicated at the time of booking.
No-Show
In the event of a no-show, the first night of the reservation may be charged.
Reset Programs
The Executive Reset and Personal Reset programs are structured experiences designed to support rest, reflection, and recalibration.
Participation may require prior enquiry or confirmation to ensure the program aligns with the guest’s expectations and needs.
These programs are intended to support personal well-being and are not medical treatments or clinical services.
Children
Children are welcome at MonPanaNont. Extra beds may be arranged depending on room type and availability.
Parents or guardians are responsible for the supervision and safety of children at all times.
Pets
MonPanaNont welcomes guests traveling with pets. To ensure a comfortable stay for all, guests are kindly asked to contact our team in advance for details and arrangements. Additional charges may apply.
Guest Conduct
MonPanaNont is intentionally designed as a quiet environment for rest and reflection. Guests are kindly asked to help preserve the peaceful rhythm of the property and the comfort of others during their stay.
Use of Rooms & Outside Food
Guest rooms and resort facilities are intended for registered guests and for the quiet enjoyment of the property.
To preserve the peaceful atmosphere of MonPanaNont, gatherings, parties, or events in guest rooms are not permitted. Large quantities of outside food or beverages brought onto the property may also be restricted.
Guests wishing to arrange special celebrations or private dining are kindly encouraged to contact our team in advance so that appropriate arrangements can be made.
Liability
While every effort is made to ensure guest comfort and safety, MonPanaNont WELLNESS Resort & Spa cannot be held responsible for loss or damage to personal belongings during a guest’s stay. Guests may be responsible for any damage caused to property or facilities during their visit.
Changes to Terms
MonPanaNont WELLNESS Resort & Spa reserves the right to update or modify these terms and conditions when necessary. Any changes will be reflected on this page.
Contact
For any questions regarding reservations or policies, please contact our team at:
MonPanaNont Wellness Resort & Spa
Mae Taeng, Chiang Mai, Thailand
Email: info@monpananont.com
Website: www.monpananont.com
